Privacy Policy

Acacia Way Analytics Co., Ltd. ("Acacia Way," "we," "us"), operating as Acacia Way Analytics, respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit webacaciaway.click or engage our analytical services.

1. Data Controller

Data Controller: Acacia Way Analytics Co., Ltd.
Address: Seo Yujin, 74 Pocheon-ro 15-gil, Pocheon-si, Gyeonggi-do 11100, REP. OF KOREA
Email: info@webacaciaway.click
Phone: +82-31-6258-4173

2. Information We Collect

Information you provide

• Contact form submissions: name, email address, message content, selected briefing type, and optional product category details
• Engagement documentation: product specifications, HS codes, commercial invoices, and trade documents you submit for analysis
• Communication records: email correspondence related to engagements

Information collected automatically

• Essential cookies: cookie consent preference stored in your browser
• Analytics cookies (with consent): anonymized page views, session duration, and referral source via privacy-respecting analytics
• Server logs: IP address, browser type, pages visited, and timestamps — retained for security purposes

3. How We Use Your Information

• Responding to brief requests and confirming engagement scope
• Preparing and delivering commissioned analytical documents
• Issuing tax invoices and processing payments for engagements
• Improving Site content based on aggregated, anonymized usage patterns
• Complying with legal obligations under Republic of Korea law

4. Legal Basis for Processing

We process personal data based on: your consent (contact forms, analytics cookies), contract performance (commissioned engagements), and legitimate interests (Site security and service improvement).

5. Data Retention

• Contact form inquiries: 24 months from submission, unless an engagement follows
• Engagement documentation and deliverables: 5 years from engagement completion, per Korean commercial record-keeping requirements
• Tax and payment records: 5 years as required by the National Tax Service
• Server logs: 90 days
• Cookie consent preference: until cleared by you

6. Data Sharing

We do not sell personal data. We may share data with:

• Service providers who assist with email delivery and Site hosting, bound by confidentiality agreements
• Legal authorities when required by applicable law or court order

7. International Transfers

Our primary data processing occurs within the Republic of Korea. If you access the Site from outside Korea, your data may be transferred to and processed in Korea. By using the Site, you consent to this transfer. We apply appropriate safeguards for any cross-border data processing required by our hosting arrangements.

8. Your Rights

Under the Personal Information Protection Act (PIPA) of the Republic of Korea, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of data no longer required for its original purpose
• Withdraw consent for analytics cookies at any time via browser settings or our Cookie Policy
• File a complaint with the Personal Information Protection Commission (PIPC)

To exercise these rights, contact us at info@webacaciaway.click. We respond within 10 business days.

9. Security

We implement appropriate technical and organizational measures including encrypted connections (HTTPS), access controls on engagement documents, and staff confidentiality training. No transmission method is completely secure; we encourage you to redact sensitive financial details not required for your specific engagement.

10. Children

The Site and our services are directed at business professionals. We do not knowingly collect data from individuals under 18 years of age.

11. Changes

We may update this Privacy Policy by posting a revised version with an updated date. Material changes will be noted on the Site.

12. Contact

Privacy inquiries: info@webacaciaway.click